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  1. Outbound Faxing

    I've read a few posts concerning inbound and outbound faxing. We were hoping the 3CX would add some form of outbound faxing from the desktop via the 3CX clients. We would like to get rid of our physical fax machines but still do require outbound faxing. Can we get confirmation that 3CX will...

  2. Process for Regenerating Ext Passwords

    OK...thanks for the clarification. Since I can't upgrade at this time, I am having to launch the Phone UI, regenerate the passwords, and manually cut and paste the new credentials in the UI. Can you suggest a better process? I have over 100 phone extensions.

  3. Process for Regenerating Ext Passwords

    I cannot update to SP6 at this time. What certification change? We are on prem using our own SSL. Are you saying that the reprovision button never worked on our current version?

  4. Process for Regenerating Ext Passwords

    Appreciate the quick reply. No luck....I'm testing a specific extension. I click the regenerate button under Ext and then the Reprovision button under Phones and nothing happened. The phone is no longer showing in the console. Even after two reboot and trying to force the reprovision from...

  5. Process for Regenerating Ext Passwords

    I need to regenerate passwords. After testing, once the regenerate button is clicked, the phone loses connectivity to the server, the IP gets blacklisted, and the phone must be manually rebooted. Is there a process for regenerating passwords and rebooting or re-provisioning the phones without...

  6. Solved grandstream firmware

    What method do you use to test the firmware prior to releasing to production? We have GrandStream GXP2170 phones and are currently on firmware v 1.0.9.71.

  7. 3CX Provisioning Folder

    Appreciate the guidance. I took a look and the only template that contains our model Polycoms was named polycom.ph.xml and that file is in the C:\ProgramData\3CX\Instance1\Data\Http\Templates\phones folder. Under our provisioning folder, there is a Custom Templates folder but it does not...

  8. 3CX Provisioning Folder

    We are at firmware 4.0.10. Perhaps I need to rephrase my question. If I have a Polycom 650 or 450 that is set to DHCP Option 66 to look at the provisioning folder for it's configuration, are you saying that the existing MAC-config.cfg files that are currently in the folder are not used...

  9. 3CX Provisioning Folder

    We have our own SSL and FQDN. The 3CX server is a Hyper-V VM. We had a physical server on version 12.5. We updated the firmware on all of the Polycoms, backed up the 12.5 server, installed a fresh copy of version 15.5 on the new VM, used the backup from 12.5 during the installation, added our...

  10. 3CX Provisioning Folder

    I understand that v15.5 now creates configuration files on the fly. Why then do we need a provisioning folder to point the IP phones to it via DHCP Option 66? Do I need to update the files in the provisioning folder and, if so, what is the best method? We have an issue with our Polycom...

  11. Regenerate Button

    OK...thanks for the replies. Just a suggestion to change the wording on the confirmation to state "selected extensions" or a different warning if no selection was made that every extension will be affected. Thanks again!

  12. Regenerate Button

    I am trying to update the authentication password for multiple extensions. When selecting just one extension and clicking the Regenerate Button, I get the following confirmation message: "All extension passwords and credentials will be reset and new ones will be generated. Supported IP Phones...

  13. 3CX Desktop Windows Client

    OK....Thanks!

  14. 3CX Desktop Windows Client

    Can anyone confirm that the 3CX client for v12.5 is compatible with 3CX server 15.5?

  15. Upgrading from 12.5 Physical to 15.5 Hyper-V VM

    Hello, We had a previous attempt to upgrade that failed. We have since decided to use a VM instead of another physical server. We are planning on exporting the SSL cert from the previous "new" physical server and then importing that SSL to our new VM server. Just looking for conformation that...

  16. Admin Manual

    Is there anyway to download the admin manual in PDF format??

  17. V15 - Testing installation on a new server.

    OK...thanks!

  18. V15 - Testing installation on a new server.

    Thank for the reply. We have our own SSL cert for use with the FQDN. I really wanted to test with our current backup of 12.5 but from what I am reading, it looks like that process would tie up our existing license. Am I correct?

  19. V15 - Testing installation on a new server.

    We are currently using V12.5 on a physical Windows server. We want to test V15 on a separate server and then use the test server as our new production server. What are the best practices? Should I get a trial of V15 to test (we have Polycom phones) and then upgrade the test to production...

  20. Updating firmware on Polycom 450/650 phones

    Thanks for the advice. We were able to successfully test the firmware update on our Polycom 450/650's. We also have Polycom VVX 1500D phones. Does 3CX support this model? I downloaded the latest firmware from the Polycom site, but would like to know if there are any gotchas with this model...
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