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  1. Polycom soundpoint IP 601's reboot when calling voicemail

    @leejor It is definitely the speakerphone issue. How strange. I have one phone that is working with speakerphone (using VM button to call extension) but all the other ones now reboot. They work fine using the handset. Phones are on firmware 3.1.8.0070 bootroom 4.14.0122. These are truly awful...

  2. Polycom soundpoint IP 601's reboot when calling voicemail

    We've been out of the office for a while, and recently relocated our staff to a different part of the building. Our ancient IP 601's booted up and seemed to work ok, but everyone is having an issue where the phones will do a hard reboot immediately after connecting to voicemail to retrieve...

  3. 8SC Paid-> Free License questions

    I am on v16. The only things that seem like an issue are the following: Voicemail Transcription Custom FQDN Custom SMTP Server and Webconference Dial-in (which I have never been able to get to work) I used to use a lightweight SMTP server for 3CX emails which I can...

  4. 8SC Paid-> Free License questions

    Due to economic circumstances I may be forced to suspend maintenance on my 8SC Pro license. I understand that this will automatically downgrade to a "Standard" license. Since we do not use any of the Call Center features, Office 365 or CRM integrations and our web conferencing is never more...

  5. Dial-in Webmeeting Bridge Not Working

    Dial-in users are unable to connect to the webmeeting on 3CX 16.0.4.504. They are dumped into the infinite music on hold after saying their names. Other users are able to connect without issue. I saw another posting on the forum that someone else had experienced the same issue when creating...

  6. DID failing on V15

    update I figured out you can access the log from the dashboard only and the error I am getting seems to relate to the fact that I have two SIP trunks with the same DID: "The SIP request source identification procedure matches several trunks by DID onlySI-Err Recv Req" When I delete the DID...

  7. DID failing on V15

    Update I just received this response from Nexvortex tech support: We are delivering xxxxxxxxx with 11 digit (1xxxxxxxxx) to your IP xx.xx.xx.xx over UDP 5060 from px5.nexvortex.com. 3cx rejected the call with 403 Forbideen; we then re-attempted from px3.nexvortex.com but received also a...

  8. DID failing on V15

    One of our five DID's is not working, and calls fail with an error: "your call cannot be completed at this time please try again later... message 6 US 01 LV". The other numbers are working fine. Has anyone experienced this? I am using NexVortex for SIP trunk. I have deleted and re-created...
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