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  1. Call recording logic and question

    Dear Team, I am interested in call recording logic. Example: extension set to record: 100 200 extension set to "not record" 300 So when 100 calls 200 both calls will be recorded and put each file in their folder for 100 and 200 What will happen when 100 will call 300? There are 2...

  2. Agent can not hear anything after picking up a call from a queue

    We have the same situation. but only in this case: Server 3CX on windows Client - CenOS 7 + Zoiper And direct call to extension is working, also extension calls outside with no problem. Only if call goes to a queue and after queue to Zoper ... in such case operator with Zoiper does not hear...

  3. Solved 15.5 webclient question

    Dear Support, i am interested, in 15.5 release. Will webclient have a full call support form web directly without using a phone. Because in Alpha it says no phone registered. So as I understand i need to register a phone and then i can control it from WEB. But idea was to have a full featured...

  4. reports question

    Thanks, Can you please also clarify in total talking: 2.07:17:46 what does this mean :) If i count normally in excel it comes up to 55 minutes but what does this number means

  5. reports question

    So,if i need more than 10000. is there any thing i can set like as 20000 or even maybe * ?

  6. reports question

    Dear Team, When trying to generate big reports there is an error: * Report not generated in full because query contains too many records. just interested what is this

  7. Extension reports question

    Dear Team, As we see, in 15 SP1 user: manager of a queue could make a report (login to wem management using his extension) like go to reports, generate report, queue performance reports, after he select a queue and report was generated. Now in 15 SP2 and 15 SP3 there are no queue to be...
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