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  1. 3CX extension's not ringing on Android

    We tried restarting the app and the phone, but it didn't change the situation. We reinstalled the app and created a new extension but the issue happened again.

  2. 3CX extension's not ringing on Android

    Today we noticed an issue happening to users with Android App. The incoming calls are not ringing or showing any notification. When the caller ends the call, it shows on Missed calls. I checked the PUSH configurations under Forwarding Rules and Phone Provisioning, it's all okay. I have created...

  3. 3CX backup failed

    Right now, I'm not able to see the folders.

  4. 3CX backup failed

    When I click on "Location" I can see that it's set to locate on Google Storage. We never had problems with backups before.

  5. 3CX backup failed

    Hello, We started getting 3CX scheduled backup failures. We never had any problems with backups before. This below is the error we get Your 3CX backup failed due to the following reason(s): System.Threading.Tasks.TaskCanceledException: A task was canceled. at...

  6. Different number of extensions on primary and secondary server

    We have two 3CX instances configured in the same client for failover purposes. Both were configured with the same FQDN. New extensions are created on the first server, but the extensions are not being replicated to the second server. Is there any logs we can gather to troubleshoot this issue...
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