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  1. ewconnect

    Customer identification without login

    We are integrating the 3cx Live Chat into a portal, but we have noticed a significant shortcoming in our opinion.In essence, there is no way to perform customer identification programmatically (i.e., via code).The use case is: I add the live chat to my portal. When a user arrives on the portal...
  2. ewconnect

    Riconoscere cliente senza login

    Stiamo integrando la Live chat del 3cx su un portale, ma abbiamo notato una mancanza importante a nostro avviso. In sostanza, non c'è modo di fare l'identificazione del cliente in modo programmatico (ovvero da codice). Il caso d'uso è: aggiungo la live chat sul mio portale. Quando un utente...
  3. ewconnect

    CRM Integration Problem

    And what could be the solution to the problem? Unfortunately we do not deal specifically with these integrations... Thank you
  4. ewconnect

    CRM Integration Problem

    Hi, one of our customers has some problem with the CRM integration... Using 3cx template generator he's getting some issues with the contact id, it seems not returning at all in the CDR... Can someone send us a complete example of the XML configuration? The attached file is his current...
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