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  1. Ring Group Drops call

    Thank you for your response, yes, I did decide to use a Queue instead as it provided more function. My destination for the RG was voicemail if not answered. Thank you for your response, yes, we did narrow it down to that it was coming from the provider. Also, we realized that there was to many...

  2. Queue VS Ring Group

    Afternoon, I want to know which one is better for an inbound campaign? My goal is to set up an inbound campaign and I want to set it up to go to 5 users. In addition, how do I handle the overflow if all users are on a call. Is there a guide someone can point me too? Thanks,

  3. Ring Group Drops call

    Thank you for your reply, It is only external at the moment. Also, that make sense I did not think of that. I will complete the test also.

  4. Ring Group Drops call

    Hello, I am new to 3CX ad I setup a ring group, but it seems to be dropping calls. I look at the logs and got the following. Can someone tell what they mean, if it is on the 3CX side or my SIP Trunk side?
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