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  1. Continue Ringing Queue When Agents Logged Out

    Thank you for the suggestion, I've implemented your solution and am watching to see if it solves the problem. Thanks

  2. Continue Ringing Queue When Agents Logged Out

    Hi there, I have a lead resource that requires I ring queue calls for a minimum of 15 seconds regardless of whether there is someone logged in to the queue. If there are no agents logged into the queue currently it follows the timeout procedure, which ends up at a voicemail. Is there any way...

  3. Opening 3CX Inside a Windows Form (C#)

    Hi there, Many of our users use remote desktop throughout the day and wanted to have the 3cx phone remain on top for easy access. None of the traditional methods to keep applications on top seem to work with 3CX, so we've developed a little program called "Phone Wrapper" that opens up 3CX...

  4. 95% of my Callbacks Fail

    Thanks for the help guys and the outbound call rules Enoch! We're in Alberta and only need to cover off calls within North America so this is going to be a great template to get me started on my own outbound rules. I've disabled callbacks for now and will post my results when I finish my...

  5. 95% of my Callbacks Fail

    I'm reluctant to keep the callback feature active as nearly all of my callbacks are failing. Here's what I noticed: In the notification emails I see callbacks being requested then fail notifications coming within the next minute. In the reports, the majority of my call backs have a ring time...
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