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  1. Callcentric Extension for fax send and receive

    Hi, my client is using 3cx v18 and I'm attempting to setup Grandstream HT801 to send and receive t.38 fax. Anyways, the sip provider is Callcentric in which I've setup 3 different extensions (at callcentric) in order to facilitate the 2 different fax numbers the client needs. I've setup 3...
  2. 3CX NFR License at version 16

    Thank You All :)
  3. 3CX NFR License at version 16

    Thank you, so I can just install V20 (using an upgrade link from 3cx) and use the v16 license number?
  4. 3CX NFR License at version 16

    Windows
  5. 3CX NFR License at version 16

    Hi.. our primary NFR is 3CX Enterprise 8 SC version 16.. can this be updated to v20? Thank you. - Bill
  6. 3CX PRO 4 SC to 3CX Enterprise 4 SC upgrade

    Hi.. I have a client install (On-Prem) that will be expiring in a couple of weeks.. I am wondering if I can just upgrade this account to the Enterprise License (from Pro) without having to reinstall? In otherwords, it my 3cx Reseller Portal, can I use an existing (un-assigned) Enterprise License...
  7. Solved Small Business (10 or 20 user) On Premise

    Ok.. Thank you! I thought so, but wanted to confirm. - Bill
  8. Solved Small Business (10 or 20 user) On Premise

    Hi.. Can you let me know if the Small Business version can be installed on-premise (Raspberry Pi)? I can't seem to find the answer online. Thank you. - Bill
  9. 3CX Small Business Ed

    Thanks Steve.. It's a Fanvil V65. I'll check the firmware. Also, the system is Small business 10 user (StartUP).
  10. 3CX Small Business Ed

    Sorry.. there is one final question.. with this new install I am needing to configure a router phone which I haven't had to do before. The process seemed pretty straightforward (with guides), but after the desk phone provisioning happened it seems that my SIP registration is failing. I am...
  11. 3CX Small Business Ed

    Thank you Nikolas.. the last question is (you didn't respond to) - being that would be hosted, can I choose the extension numbers or are they unchangeable? The trial version shows a 5 digit extension such as 10440 (bogus number), but I cannot change it to: 10001 or the likes. Thank you.
  12. 3CX Small Business Ed

    Hi.. I've been searching, but I have not found a definite answer. Are Deskphones supported in the Small Business Edition? Is there a limit on how many deskphones? (I know the limit is 10 user, but wasn't sure of the deskphones) Am I able to assign my own extension numbers (or our they...
  13. SMB 10 user edition installing on premise

    Hi.. I have searched, but am not finding any definitive answer so far.. just curious if the SMB 10 user edition can be installed on-premise?
  14. Video Conference Recording download has no audio

    Hi, after recording a video conference, then receiving the link to it from 3cx.. When I click on the link to view it the sound works, but when I downloaded the mp4 file, there is no audio? I've done my due diligence and made sure all the audio settings are good (and can hear sounds in other...
  15. 2 Fax lines

    Thank you so much for this information! It's much appreciated.
  16. 2 Fax lines

    Hi, using 3cx Pro (on premise) is it possible to have 2 Fax Lines using 2 Grandstream HT801 ata's? I have 2 businesses using 1 3cx installation (each with seperate sip trunk). Each business needs their own seperate fax Thank You. - Bill
  17. Multiple Incoming lines and call routing (1 trunk, 2 Small Organizations)

    Hi.. Thanks again for your reply, I was wondering what you mean by all users to select all DIDs? Can they do this if thier using deskphones?
  18. Multiple Incoming lines and call routing (1 trunk, 2 Small Organizations)

    Hi.. Thanks for the reply, I forgot to mention that we only have one trunk and was hoping to accomplish this somehow the routing if possible.
  19. Multiple Incoming lines and call routing (1 trunk, 2 Small Organizations)

    Hi.. I have a client who has two separate organizations, each organization has two lines (in and out) 1 main number and 1 fax number. I am using CallCentric for the SIP Trunk provider. This customer would like to keep these 2 Orgs separated in 3cx if possible. My question is this: I have an on...
  20. Solved BLF Indicator to show when an extension is in use

    Thanks so much.. I was sure this was available, but never used this feature. - Bill