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  1. Call hang up after max 5 minutes

    I tried activating verbose log and check, but I noticed no meaningful messages. I will post a log the next try

  2. Call hang up after max 5 minutes

    I have a strange behaviour My 3CX (V20) is on a private cloud, with 3 sip trunks; my users work at 2 branch offices, and sometime at home. I use most PWA or web client. Everything was fine until I change the internet lines in one of the branches. Calls from that branch office, using pc pwa or...

  3. CRM Integration doesn't open ContactUrl automatically

    You suggestion is important; thank you

  4. CRM Integration doesn't open ContactUrl automatically

    Sorry, the forum do not accept all, see attached image

  5. CRM Integration doesn't open ContactUrl automatically

    I have found a weird point. When 3cx queries your db looking by number, this query is not enough: select contactid, firstname, lastname, email, phonebusiness, phonemobile, faxbusiness from myview

  6. CRM Integration doesn't open ContactUrl automatically

    Yes, it is configured this way. Any other can confirm whether it is necessary an enterprise license ? I have contacted 3CX but they do dot answer to question about their own product

  7. CRM Integration doesn't open ContactUrl automatically

    Same problem pop up again. Or, the CRM page do not pop-up anymore. I have check hundreds of time: - V20 update 2, Pro license - database Mysql integration Type (v 8.0) - both 3cx and Mysql on the same windows machine - on the administration console the test button works fine, show a url that I...

  8. CRM Integration doesn't open ContactUrl automatically

    I solved. Almost sure it was a problem of browser cache. After I cleared the cache, the popups reappear.

  9. CRM Integration doesn't open ContactUrl automatically

    At the client side nothing changed, and before moving the server side popups was working. Anyway popups are enabled. Also I tried both PWA and web client, and the windows softphone On the server side the crm integration works Running V 18 update 9

  10. CRM Integration doesn't open ContactUrl automatically

    Same for me. I moved the 3cx and crm on a new server, keeping same file system path, url, and so on. Just the pop up do not work. CRM integration test from the management console works as usual Any suggestion ?

  11. No microphone access from Call option in Live Chat on Refined website

    some to me, on a wix site. I choose to disable calls and video, because I've found no easy way to enable it

  12. Microsoft defender detecting 3cx app as troian

    Me too, I'm checking it just now ....

  13. No microphone access from Call option in Live Chat on Refined website

    I have the same problem using wix site,both using chrome or edge from client side from a Windows 10/11 pc. My site url is authorized for microphone. I have also authorized https://downloads-global.3cx.com and my 3cx url The browser is also globally authorized to use microphone In this way we...

  14. Client Side CRM contact popping up only on answer

    Thank you, it's important to be aware of the behaviour of the system

  15. Client Side CRM contact popping up only on answer

    We have a server side integration with a mysql odbc crm; it has been running for a few years. With latest updates of 3cx, on client side the pop up came only at answering and not at ringing as before. I have tried using The test on the server side works well. Same behaviour using windows...

  16. Can't answer calls on Chrome Extension for the 3CX Webclient

    I'm surprised, but I confirm that actual version of Edge Chromium doesn't not have all that problems, now I'm testing in production

  17. Can't answer calls on Chrome Extension for the 3CX Webclient

    We are experiencing the same issue since about one month. Now we are using Chrome 87.0.4280.88. Thank you all users for the tricks, but a definitive solution well be appreciated

  18. Sending link in a chat

    Yes, pasting https://www.3cx.com you get a clickable link. Right. But pasting a link with other registered protocol I get no clickable link. Just for example magnet:?xt=urn:btih:4b13244559282f9650a382f70506dc4c516215e2&tr=http%3A%2F%2Facademictorrents.com%2Fannounce.php&tr=udp%3A%2F%2F where...

  19. Sending link in a chat

    Hallo, a chat operator can send find of some kind. I would like to send also URL Link. Link should be very useful to point the customer to online things such: - documents - streams - application Actually sometime the link is sent as pure text, so the customer has to copy / paste in a browser...

  20. Incoming calls switched to mobile network

    Probably you're right, it's was a call forward set to the SIM operator (it wasn't so easy to check)! Thank you
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