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  1. Only one dialing call is permitted error.

    So I checked and there was no call in progress in the Panel. I uninstalled the app and then installed it again. I do not expect this to make a difference, but we'll see....
  2. Only one dialing call is permitted error.

    Hi @ThomB_3CX , thanks for the reply. I will certainly asked them to do it and will let you know what I found out.
  3. Only one dialing call is permitted error.

    Hello, we have a v20 installed for one of our clients. Some time ago we updated the Windows app for the employees. The employees have standard desk phones (Yealink) in addition to the app. They prefer calling from the app. Everything is working, fine, but for one employee.Randomly (sometime...
  4. email notification problem

    Hello all, we have a call queue with a queue manager with a working and registered extension assigned. If there is a missed/unanswered call, he get an email notification. So far so good. Now I needed to set the system to send this email to various people, some of which do not have an extension...
  5. Specific call flow

    Thank you very much guys - both NikcD and leejor. Both are interesting and gave me something to work on. The ringing group idea worked when I tried it on a test environment (it was the first to try as it was much easier), but in the end the customer changed his request and we ended with simple...
  6. Specific call flow

    Hi guys, thanks for the answers, but that will probably not work. The fault is in me, as I probably did not correctly specify the problem. So let me try again. Inbound rule1: external number01 -> extension01 Inbound rule2: external number02 -> extension02 Inbound rule3: external number03 ->...
  7. Specific call flow

    Hi all, Our client has this kind of flow: Inbound rule: every public number is routed to a specific user/extension User: If the user does not pick up the phone after a specified time, the call is routed to a ringing group. All extensions are members of this ringing group. (It is a small...
  8. Solved automatic incoming rules

    I believe you can mark this as solved. I already tested in on our PBX with some dummy numbers and checked in the log that it has been forwarded just the way I wanted it. I must say that I am pretty impressed with the flow designer which I never knew existed. Very powerful tool. Thanks for...
  9. Solved automatic incoming rules

    Perfect thank you very much. I can see CFD is an impresive tool and I should be able to construct some nice and sophisticated rules. I will give it a try :)
  10. Solved automatic incoming rules

    Hi all, We have a requirement from one potential customer, that wants a very specific function. In 3CX, you have an incoming rule for office hours and outside of office hours. The customer requires a third option - for national holidays. So one number to ring during office hours, other number...