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  1. Allowing or blocking certain outbound calls

    Hi leejor, as you can see this is an example of what type of calls each extention are are allowed to make. Some incoming calls must go to the secretary, so she can foward the calls to the director/ asst director. Extentions 207, 208, 210, 211 have no direct access to incoming calls, but can make...

  2. Allowing or blocking certain outbound calls

    Hi, can 3 CX know the difference in allow certain extension to make local call, mobile calls and international calls. So for example can 3 cx see a call pattern like "569402" as an intenational call and only exten 100 can make that call and exten 102 can't make that call. Or do I need to use...

  3. Question about kickback and ivr

    Thank you for the info.

  4. Question about kickback and ivr

    Hi, Sorry i'm late, but the setup I have for call forwarding is as follow: So rick Ext 100 is the secretary, Ext 102 Peter ( director) When Rick transfers a call from outside to Peter. Ext 102 forwarding rules: ----------- Available tab: No answer: Call not answered in 6 sec then: Send...

  5. Question about kickback and ivr

    Hi all, i was browsing through 3cx and i was looking for the kickback configuration and IVR for me to setup. I want to use kickback, when the secretary recieves a call and forwards it to the director and he/ she isn't in the office, the call returns to the secretary. The IVR I want to use it...
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