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  1. Call Whisper

    I'll check that link out and post back my findings - thank you so much for finding it.

  2. Call Whisper

    Thanks leejor, The main thing that I need to ensure is that an operator answering the phone knows how to answer the call. That can be via a voice announce (ideal) or text on screen.

  3. Call Whisper

    Hi, Is it possible to set up a call whisper in 3CX? For example, I have a 100 CLI DDI range where each line needs to be answered with a custom introduction ("thank you for calling company x", "Hello, you are through to company y enquiry line" etc.). I can’t see where this could be configured...

  4. Call Wisper & Auto Answer

    Thanks for your reply. If I understand correctly, the system can't perform the whisper functionality however the incoming DDI can be identified and presented to the user in a way they can identify and answer accordingly. Shame there is not auto answer functionality. I will have to see if this...

  5. Call Wisper & Auto Answer

    Hello All, With the call centre edition, is it possible to have a 'whisper' enabled for certain DDI's? For an example, one site have around 100 incoming lines that are all branded differently. The whisper tells the agent how to answer the call, "Hello and welcome to the XYZ booking line" or...
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