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  1. michielpeeters

    Call keeps getting Stuck in 3CX

    Hi Michael, Are you still having this problem? We have another customer who is experiencing the same issue with their T46u phones. Their other Yealink models (T41P and T41S) are working fine. Also it happens only to mobile numbers. And only when a call is transfered. In the 3cx console...
  2. michielpeeters

    M900 IP DECT

    The newer M900 firmware (>530B2) have the option to check changes to the provisioning file every x minutes. You can set it to 5 minutes, after you delete or add users tot the dect system you have to wait a few minutes to see the changes on the dect ...
  3. michielpeeters

    Solved Snom m65 not showing Prepend Queue name when the call is made internal

    Hello Everybody, We have a Queue named : 8001 - BHV There is a inbound rule to this Queue. There are Snom M65 dect and Snom D785 deskphones in this queue. In contacts / options "Add Group, Queue or DID/DDI Names to Caller ID" is set to "Prepend Name" When someone external calls to this Queue...
  4. michielpeeters

    Solved Different USProgresstone . wav

    Thanks! Exactly what i was searching for.
  5. michielpeeters

    Solved Different USProgresstone . wav

    The costumer is using SNom M65 and Yealink T42S phones. All the incoming calls are routed to a Queue, the music on hold on this queue is "USProgresstone.wav" The costumer says the USprogresstone is sounding "old".
  6. michielpeeters

    Solved Different USProgresstone . wav

    Does anybody has another USProgresstone.wav. I get alot of questions about it, Dutch costumers are saying it sounds "Old". Maybe somebody has another WAV file, maybe one that sounds more like a Dutch Progresstone. Thanks.,
  7. michielpeeters

    In Consideration Disable Queue toggle (Login/Logout) Option in 3CX Client

    +1 Our costumer has severals queues, also a back-up queue in case the receptionists are not able to answer the call. Because answering a call is not a part of there activities, i see people are logging out.
  8. michielpeeters

    Change 3CX Status to "away" wen lock the Workstation

    Of course you can also use Scheduled tasks to execute 3CXclicktocall.exe *31 / *30 and begin the task on "on workstation lock / unlock".
  9. michielpeeters

    Change 3CX Status to "away" wen lock the Workstation

    I wrote this batch file and made a shortcut on the desktop. It will change status to Away. Lock the computer When the computer is unlocked, you press enter to change status to Available. @echo Off cls Echo Your computer is being locked. "C:\ProgramData\3CXPhone for...
  10. michielpeeters

    Can't Call via VOIP Provider

    Thanks that saved my day. ;) I had to change the internal ipaddress of the 3cx server after the installation. After i changed the ip address in costum parameters, the mediaserver was still binding to the wrong ipaddress. (error 10049) I looked in de 3cxmediaserver.ini and there was still...
  11. michielpeeters

    People inside the queue during transitio office hours

    Hello everybody, I have a customer who claims that people inside a call queue during a office hour transition are staying in the queue. I will explain: Somybody calls the company at 16:55 and gets into the queue, at 17:00 office hours are over but the the people in the queue stays in the queue...
  12. michielpeeters

    How to Disable "press 0 for operator"

    Hi Folks. Is there anyway to disable the "press 0 for operator" function. If a call is unanswerd and VoiceMail is enabled, the call is directed to the voicemail of the extension, it will say "leave a message or press "0" for the operator", but we don't have a operator. thanks.
  13. michielpeeters

    Sometimes the server ipnumber is displayed as incoming call

    Hi all, We have a costumer who with 3cx, sometimes when somebody calls they see the ipnummer of the 3cx server in the phone display instead of the telephone number of the caller. Does anybody know why this happend?
  14. michielpeeters

    are you seeing a lot of hacking?

    We had a few customers with hacking problems, the new 3cx anti-hacking module in the newer versions is great. Luckily almost all customers have a advanced firewall, i only open the 5060 for our voipprovider, this works great.
  15. michielpeeters

    Snom m9 phones rings only when they feel like it.

    Hi all, I have a problem with the Snom m9 dect phone’s (playmobil model). I configured 2 bases, 1 with 3 m9 phones and 1 with 4 m9 phones, I putted all the phones into a ring group. I also putted 3 snom 320 phones in this ring group. When there is a new call, all the phones in the ring group...
  16. michielpeeters

    Show Company phonenumber via a Portech MV-374n GSMbox

    Thanks for your reply. What i'm trying to do: We have a company phonenumber: 020-1234567, when we call to a land line, this number will be shown. The call go's through 3cx and our voip provider. When we call to a mobile phone, the call go's through 3cx and the portech mv-374n simbox, but now...
  17. michielpeeters

    Show Company phonenumber via a Portech MV-374n GSMbox

    Does anybody know if it's possible to show your company phonenumber when dailing out with a Portech MV-374n GSM (simbox). Now, when a person calls to a mobile phone the call wil go through the Portech gsmbox via a outbound rule in 3cx, but the mobile phone will not show the company phonenumber...
  18. michielpeeters

    restart the server

    I wrote the following batch file, it will do the job with v8, just put it in a batch file and execute it. I dont know if it is in the the perfect order, but all the services will stop and start. NET STOP "3CX PhoneSystem" /y NET STOP "3CX PhoneSystem Database Server" /y NET STOP "3CX...
  19. michielpeeters

    No sound during making of the call

    im using a sip trunk. When i call via the 3cx phone on my computer i can hear the sound, i also hear the sound when i call directly on the phone, but when i call via the assistent and the phone, there is no sound until the other end of the line pick up the phone
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