Search results

  1. Internal call being sent to Voicemail after one ring...

    Nevermind on my issue. Turned out the phone itself was still in DND, even though I had the user dial the DND off code (and heard it confirmed through another mobile phone on speaker). Found it in the phone's web page settings.

  2. Internal call being sent to Voicemail after one ring...

    I'm having the same problem as of today. The user had not previously had this issue. When I call the phone (Cisco SPA303, others in the office work), it rings once or not at all and goes straight to VM, regardless of whether I call through the SIP trunk or from another internal extension.

  3. License change

    Hey, thanks for the additional info. So once the license expires, it's not lights out, just reversion to the free license I desire anyway? That would be perfect.

  4. DND BLF not working

    I'm pretty confused about why things are the way they are as well. I have yet to test making the template changes and testing it with phones. My implementation includes Yealink T21P E2 and Cisco SPA303/504G phones. I assumed that the Yealink phones' DND BLF would work properly, as they are...

  5. License change

    I have a 3CX one-year trial license which is expiring in 2 days. I do not need 16 simultaneous calls, and wish to switch to a free Standard license. It's my understanding that I need to contact a reseller to acquire a new license. I have read some threads that mention some painful steps...

  6. DND BLF not working

    See this thread. I am curious as to why the default template doesn't simply specify the DND on/off codes. DND has become a pretty serious issue for my client.

  7. Update 6 Final is out - with new WebRTC softphone!

    This looks like a really cool update. I would like to draw your attention to a few things that still impact my use case: BLF for DND needs more consideration. Users set it, don't realize it's still set, and cannot unset it without using a dial code (which they also never remember). There...

  8. Rejected Send Fax via PBX

    Refusing to support outbound fax is going to lose you customers. I understand that the technically minded among us consider it antiquated and unnecessary, but the businesses we support absolutely must have it in many cases. It is required in government and medical work quite often.

  9. Implemented Allow Call-in option on Video Conference in Webmeeting

    +1 to this feature.

  10. Update phone BLF when user sets DND, and unset it properly when pressed again

    This is an essential feature, and is causing me quite a bit of heartache with one client in particular.

  11. report showing extension status change

    This is essential. Please implement.

  12. Solved Unable to view Web Authentication password

    There's no eye icon in the form field to view the password for our extensions.

  13. Audio conference not working

    I started a conference bridge from my 3CX extension and sent an invite to my personal email address for testing purposes. The email uses variable %%EXTERNALNUMBER%%, but that did not show up in the email - just a null value. When I did call the business' number and enter the meeting ID, I got...

  14. Solved Cisco SPA514G won't register with 3CX

    You'll need a DHCP server with option 66. The default provisioning link doesn't work with Cisco phones. I had to sniff my network to detect which folder they were searching for. I can't recall the exact path, but you'll see it if you sniff the phone's traffic back to the server. Edit: Here's...

  15. TFTP option 66, and phone changes after provisioning

    Ok, thanks. To confirm - if one of the SPA phones reboots, and cannot obtain a config via the URL provided by DHCP option 66, will it continue to run the provisioning it previously had? I imagine they should, but I would hate for there to be a power outage and end up with a massive phone...

  16. TFTP option 66, and phone changes after provisioning

    It doesn't appear that the router supports DHCP options by MAC OUI. The phones and 3CX server are not in the same subnet. They're in a different one on another VLAN. I don't anticipate any changes anytime soon in the environment, so can I leave the DHCP option as is, delete it, or am I going...

  17. TFTP option 66, and phone changes after provisioning

    Hello, I have an ecosystem consisting mainly of Cisco SPA series phones, but I have just installed a Yealink CP860 conference phone. I had to change the DHCP options on the router for TFTP option 66 to http://ipaddr:5000/provisioning/xxxxxxxxxxx/$MA.xml in order to get the phones to be...

  18. Solved Patton M-ATA and fax

    Thanks Stefan. I think the problem may be that the DID in the SIP header isn't quite right, and that's why the fax calls on my unique fax DID are being sent to the IVR for my main DID for voice. I'll try playing with it next time I'm on site.

  19. Solved Patton M-ATA and fax

    Hello, I have inbound fax working with a Patton M-ATA configured as a regular extension, but I need for one of two things to happen for inbound faxes to work: 1) Have inbound faxes detected by 3CX and sent to appropriate extension, or... 2) Have inbound calls to a certain DID sent directly to...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom