3cx 16

  1. User-Agent Header

    Hi, My SIP suddenly has difficulty registering. Upon checking, my SIP trunk provider mentioned that "your phone system did not send User-Agent Header for REGISTER. Kindly update outbound parameter to update user-agent header to REGISTER. We are using a 3CX hosted solution. Would anyone have...

  2. Other person cant hear me - not a MIC issue

    Hey all, Am stuck, proper stuck! We got the hosted solution, on v18 when i check on mycompany.3cx.co.uk On our computers, were using the Windows client (version 16.3.0.264) Our users are in the office, and some working at home... Yesterday morning, 1 guy said people cant hear him when he is on...

  3. 3cx admin password recovery

    Hello guys We are trying to recover our 3cx admin password but can't seem to get it to work. We've tried to use the wrong password many times so that the system takes us to the password recovery screen, but the system is not displaying Forgot password? link. Your input is highly appreciated...

  4. Solved CVE-2022-28005 CVSS 9.8 in 3CX V16 - when hotfix will be available ?

    Hello, I would like to know if there will be hotfix, patch available for 3CX V16 version ? There are plenty of users with V16 of 3CX. The Vulnerability is pretty dangerous with CVSS 9.8 - https://www.opencve.io/cve/CVE-2022-28005 On official 3CX page there is information that support for V16...

  5. Problem in Voice Between Head Office PBX and Remote Locations-Saudi Arabia

    Greetings Support Team and Forum Members, I am Facing a Sudden Issue in my 3CX PBX. I have On Premises 3CX Server installed in my Head office. I have a configured all the Remote Ethernet Devices with my Sophos Main Head office Firewall Sophos XG125. I made the Settings All by Self and they...

  6. Solved Upgrading from version 16.0.5.619 to 16.0.5.622 then to version 18

    Hi.. I have attempted several times to upgrade to the latest release of version 16 (16.0 Update 5 Hotfix 2) and it continually fails (Hosted in Google Cloud Platform) - Please see the attached text file for the Update Log. My goal really is to get to version 18 and am wondering if I can just...

  7. Solved Fanvil X7A Sprache ändern klappt nur teilweise

    Hallo liebe 3cx-ler, ich habe folgendes Phänomen. Wir haben mehrere Fanvil x7a im Einsatz. Wenn wir die Sprache für diese Telefone auf Deutsch umstellen, klappt dies nur zum Teil. Sobald eine Nummer gewählt wird, erscheint das Telefonmenü mit englischen Einträgen. Conference - Hold -...

  8. Solved Problem mit Yealink W60B & W56H Telefonen und 3CX

    Hallo liebes Forum, ich bin auf ein kurioses Problem gestoßen. Bei einem unserer Kunden klingeln vereinzelt die DECT Telefone nicht. Wir haben 8 DECT Telefone und 1x "Zentrale" als Yealink T57W. Alle Telefone und die Basis haben die neuste Firmware und sind bereits mehrmals neu gestartet...
    • sergeygruzdov
    • Thread
    • 3cx 16 yealink dect phones yealink phone issue
    • Replies: 9
    • Forum: Yealink

  9. Solved 3cx welcome message

    We require a welcome message to play to all new inbound calls before the call then rings on the receptionist's desk. This message plays the standard "Your call may be monitored for quality and training...etc" message. Can anyone suggest the best way to make this happen and how to do this

  10. Voice mail is busy

    whenever we are trying to connect to the voice mail ,it is saying busy so please help me ,it is happening with all our extension

  11. moved 3cx to cloud vm, sip phones won't stay registered?

    I've googled and keep finding info not quite related. We have a grandstream dect. It worked perfect when the server was inside our firewall. Now that it's outside, we have to restart the dect every morning to get calls on it. 3cx apps on our phones have even had this issue. I'm forgetting...

  12. 3CX Freshdesk CRM - Call Journalling not woring

    I have 3CX v16.0.1078 on Debian. When an unknown number calls, we get NEW 3CX Contact in the CRM. When we use the web client we get a new window that directs us to Freshdesk with this new contact. However, although enabled. Call Journalling is not doing anything. In Log file...

  13. 3CX and Zoho CRM

    Greeting, What i can do for this issue? Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= - Content={"code":"INVALID_QUERY","details":{"reason":"the field is not available for search","api_name":"Fax"},"message":"invalid query formed","status":"error"}...
    • c3cxdream3r
    • Thread
    • 3cx 16 integration zoho crm pbx
    • Replies: 3
    • Forum: Zoho

  14. Configure Office Hours not applying

    Hello all, I hope someone might be able to help. I have seen many similar posts, but none have resolved my issue. I have a 3CX installation on 16.0.0.1581 (I know it has updates available) Linux. My problem is the system is not adhering to the configured office hours. I have configured the...
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