3cx call flow designer

  1. As of this week, custom call flow script not sending emails, voicemails and transcriptions are emailing fine.

    Hi all, We have a custom call flow script that is supposed to send an email to <distribution group> and cc <person> when a call enters the queue. All has been working fine until 19/06/2026. Since then we have not received any emails from this logic, however we have still received voicemails and...

  2. Using 3CX CFD or Voxtele Canvas tool to achieve the following: Give the caller the option to receive SMS

    Hello, We recently switched from RC to 3CX and Voxtele for some of our clients. One of our clients owns a salon, and if the call goes unanswered/to voicemail they want the caller to have the option to "Press 1 to receive an SMS with a link". We don't want any sort of AI or back and forth...

  3. Setup Database to make a direct call to extension

    I want to set up the following configuration: When one of the extensions calls a client, at the moment the call is made, I need that number that the extension called to be saved in a database, so that when the number calls the landline it is directed straight to the extension that made the...

  4. CALL ID EN CALL FLOW DESIGNER

    Hola, Es posible asignar un callerID para una llamada entrante? ejemplo, si tengo llamada entrante a un ivr y marque una opcion y esta pase a la cola llegue pero la la llamada entrante tiene que llegar con un callerid en particular. Es posible hacerlo con call flow?

  5. 3CX Call Flow Designer - DTMF query PIN is canceled after first digit

    Hello all, I have a few problems with my call flow: I want the customer to enter a 6 digit PIN and then be handled accordingly. If the verification via the https POST request is correct, he should be forwarded to a call group and if the entry is incorrect, he should get 2 more chances until he...
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