3cx features

  1. Solved Feature Request - Show Calling Group in Call list

    Hi there 3CX Team, I was wondering if it would be possible to expand the call list within the Windows app so that it shows when a call has arrived via a call group? Thanks in advance for your help! For instance, we have a call group for our main number. However, it's not possible to tell in...
  2. Marking Contacts as VIP

    Hi, Have checked the forums and not seen a request on this. Is there a way to mark a contact as VIP other than type it in the display field so it can be seen when they call in? This would be useful when customers are calling in for service who are a business owners or Director level. We...
  3. Drag and Drop Transfer

    Hi, We are new to 3CX and potentially looking to move customers from an existing product. We really like 3CX but the drag and drop transfer exists with our current product and it does not seem to be available in v18. I understand it was in the previous release. For such an intuitive feature...
  4. Roadmap 3CX SoftPhone Windows 10 V18

    What does the roadmap look like? You certainly have some open issues that still need to be implemented and that are prioritized accordingly. - Integration of TAPI - Dark mode
  5. Streaming Music on Hold

    I know this is an old subject but I cannot find any recent updates on the topic of streaming music on hold. I know all the legal issues surrounding rebroadcasting music however we operate our own radio station and would like to stream the content when callers are on hold. Can anyone tell me if...