3cx presence

  1. Active Chat change Presence?

    Hello all! Is there a way to change the presence of a user to show busy when they are in an active chat through the Live Chat feature? The use case is to make them unavailable to take queue calls when they are chatting with someone from the website. Then when the chat is done, they can receive...

  2. 3CX Presence tied to Windows User Status

    All, Is there a way to link the 3CX presence to the users Windows availability (if logged in, then available in 3cx, if screen is locked or logged out, presence set to away)? I have a client that moved over from Fonality which had this function in their Windows client... Thanks! Scott
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