3cx recordings

  1. Why are recordings limited to 60 days even on self hosted systems?

    Client emailed me this morning asking for a recording from February. I went to pull it and noticed we only have recordings back to mid April. We host 3CX on Azure and have no storage limitations. When I went to the logs, I see a message that says "3CX Logs and temporary files were deleted to...

  2. Deleting call logs

    Hey there! My business has had a data removal request under GDPR. I'm trying to delete all logs of this person's phone number from our system, but am having issues. When I go to recordings and look up the number, I can see recordings between the number I'm looking for and a member that no...
    • RedNinjaAlex10
    • Thread
    • 3cx recordings call logs delete
    • Replies: 3
    • Forum: SMB

  3. Increasing 3CX Recordings Auto-Archive Period Beyond 30 Days

    Hi I’m currently using the 3CX recordings auto-archive feature which automatically archives and deletes call recordings older than a specified number of days. However, I noticed the system limits this retention period to a maximum of 30 days in the Management Console, and it doesn’t allow me...
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