abandoned calls

  1. jed

    Agents are missing the queues Abandoned calls in the Calllist

    Hi By brain is dead right now o_O Can anyone help me figuring out how we can make the Abandoned calls show in the Calllist? It might be a Rights setting, but which do we need for CallCenter agents, for them to be able to see their Groups Abandoned Calls? The issue it 10 Agents ar eworking in...
    • jed
    • Thread
    • abandoned calls dealth with
    • Replies: 0
    • Forum: Web Client
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