accept multiple calls

  1. How to Restrict Users from Changing "Accept Multiple Calls" Option in 3CX Web Client

    Hello, I'm facing an issue with restricting user access to certain settings within the web client and softphone, specifically the "Accept multiple calls" option. Problem: I need to ensure that users cannot change the "Accept multiple calls" setting, but I haven’t been able to find a...

  2. Mute the "Second Incoming Call" sound?

    Situation Call's come into switchboard ring group, users have Windows PC's, Jabra headsets and 3CX windows client. We have enabled multiple calls to group parameter, and 'accept multiple calls' on those extensions. This works as intended. Issue When already on call number 1, call number 2...
    • jamie89
    • Thread
    • 2nd incoming accept multiple calls call mute
    • Replies: 5
    • Forum: Web Client
  3. the_jackal_br2001

    Batch/Bulk importing extension (Accept multiple calls)

    Hi Guys, I am using batch/bulk to import extensions in 3CX pbx, and there I configure everything I need, except an item called in the forwarding rules (Accept multiple calls) field. Does anyone know how I automate this?

  4. Accept Multiple Calls and Call Queues Behavior

    We have 5 different calling queues (Queue A, B, C, D, and E) with extensions overlapping and accepting calls for 1 or 2 queues from their phone (e.g., Ext 1001 has A and D pointing to it, Ext 1002 Queues A and E, etc.). Testing various scenarios this is the behavior I've found. Extension 1001...
  5. Benedikt Machens

    Allow transfer to own extension when "Accept multiple calls" is deactivated

    Hi, Feature request It would be helpful to allow transfer to the own extension, even when "accept multple calls" is deactivate. Use case You are inside a call at your hardware (e.g. Yealink phone) and then you decide that you have to walk somewhere. Than you can transfer the call to your own...
    • Benedikt Machens
    • Thread
    • accept multiple calls park orbit self transfer shared park orbit transfer
    • Replies: 2
    • Forum: Server

  6. Calls not forwarding when busy, line 2 rings

    Hello there, since about two weeks we have the issue that calls are not forwarded anymore when the called extension is busy. The checkbox "accept multiple calls" under forwarding settings is unchecked and it worked before without any changes. Is there any possiblity to forcibly disable all...
    • Realm
    • Thread
    • accept multiple calls additional line busy forwarding line second call
    • Replies: 12
    • Forum: Phone System / PBX
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