admin access

  1. Lost admin access

    The users in our system that had been provisioned with admin rights seem to have lost visibility of any admin dashboards. Anyone else having this issue? Is there a different way to log in to administrate the phone system?

  2. Reset Password via Debian CLI

    I have a requirement to reset the admin password via the Linux command line of my 3cx system. What is the process for doing this on 20.0.6.724 (this was deployed via AWS). This is required because I'm unable to access the admin account after deploying and importing a backup of an older version...

  3. Admin/System Owner/System Admin Account Problem

    Hello, As far as I can remember, I had no System Admin account or if I had, I forgot the email address. Always used Admin account to log in. But, admin account has been disabled. I can't get into the Admin Console. Is there any way from the Debian Root to gain access ?? Regards.

  4. Solved Admin cannot edit Queue because Music on hold playlist shows up as \\.\pipe..

    The owner (me) can, it shows up as [NAMEOFPLAYLIST] however for the Admin, it shows up as some \\.\pipe\.. , and won't let him save changes to the queue. Is this a permissions fault, or bug in v20? Not sure why we are not on 1620, should we upgrade? We just got this a week ago so I'm still...

  5. New to 3CX, have various questions...

    I recently bought 3CX Startup pro 10. And have a few questions... I can’t seem to turn off Missed calls or Voicemail notifications. How do I stop all emails coming through? I can't find where to record the repeat queue comfort message. Only the Intro prompt? I want an intro, then followed by a...
    • Terri Griffiths
    • Thread
    • admin access email alerts parking queue
    • Replies: 13
    • Forum: SMB

  6. Managing queues from Web App

    Hi All, I have notice a number of changes recently (probably for the better in my opinion) with relation to how staff can manage aspects of 3CX from within the web app and not needing the console. I have needed to use this more and more for our staff as their teams grow it becomes easier for...

  7. Solved Access to Management Console from specific IP no longer available - SOLVED

    Our access to the Management portal was set from a specific IP address but since changing providers we no longer have access to that IP. Can I clear this setting from the command line? I have SSH access to the files on Lightsail.
  8. JamieLewisIBT

    User Admins to give other users Admins Rights

    Can I please request that a user admin with System Management rights can give other users admin rights such as call recording/reporting up to System Management. If there could be a tick box like - Global Admin Access or Advanced Admin.
  9. JamieLewisIBT

    User Administrator Rights, Cannot create another Administrator

    Is there a way we can give a user admin rights so they can create other admins for call recording/reports. Current user has all admin access bar SIP Management but cannot give another user rights for call recordings. Is this a limitation of a User Admin or have I missed something.

  10. Superuser without full admin access

    Our company is looking to hire an I.T. helpdesk operator to help out with super basic tier one stuff. Can you setup an user in the 3CX console to be able to unblock IPs, change names or passwords and such without giving them explicit full admin rights? I've searched around the forums and web...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom