advanced call reports

  1. Call Reports, a two-way metrics readings

    Currently, call reports just work with outbound calls. For SIP Trunk providers, the metrics of SIP trunk services must include both, inbound and outbound calls, as customer pays for both. It's important to build Call Reports, including both inbound and outbound calls, from the customer's 3CX...
  2. Call Reports - (Hourly) Detailed Queue Statistics

    Is there any other way I can extract an hourly detailed queue statistics summary. No option for hourly.