agent ai

  1. accentlogic

    Add origination extension to view of AI Agents to allow returning callers back to the source

    Please add the origination extension to the view of AI agents. This would also be very useful for sending a caller back to the User, Digital Receptionist, Call Script, Ring Group, or Queue that sent the caller to the AI Agent, and the call did not arrive directly via a DID or Trunk...
    • accentlogic
    • Thread
    • agent ai ai agent call transfer settings ai r ai reception
    • Replies: 0
    • Forum: Server
  2. Allen_Miller

    AI Variable Values

    The receptionist agent greets with announcing the company name. It looks like this value is coming from the company_name parameter which in this case is the first part of our FQDN. I would like to replace this with something more useful. I edited the value for this variable in the parameters...

  3. AI Agents CFD Call Data

    Hello, We are using the AI Receptionist for data collection. My question is about the parameter assignment logic: Does the 3CX AI Receptionist feature allow the captured (transcribed) voice input to be directly assigned to a Call Flow Parameter (e.g., public_ProblemSummary) using the 'Set Call...
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