- Joined
- Nov 14, 2013
- Messages
- 617
- Reaction score
- 564
Please add the origination extension to the view of AI agents. This would also be very useful for sending a caller back to the User, Digital Receptionist, Call Script, Ring Group, or Queue that sent the caller to the AI Agent, and the call did not arrive directly via a DID or Trunk.
Additionally, the agent should be able to send the call to the Voicemail of the originating extension if the situation warrants and is allowed.
Additionally, the agent should be able to send the call to the Voicemail of the originating extension if the situation warrants and is allowed.
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