antivirus

  1. Alejandro_3CX

    False positive Malwarebytes is detecting and blocking as a Threat the 3cxphonesystem.exe and nginx.exe

    We have been contacted regarding an Alert from Antivirus company Malwarebytes that is blocking the process 3cxphonesystem.exe and nginx.exe as threats. A ticket #4486422 has been opened with the Anti-Virus vendor and an update will be provided. Our communication will remain transparent...
  2. OlegR_3CX

    False positive Trend Micro Security removes khomp.png file and stops the update2.exe process

    Trend Micro Security software detects a khomp.png file and then removes it. After this happens the whole process of the update2.exe shuts down, as this file is part of the update process. As a result the system is not able to complete 18.0.9.23. A ticket #1438478 has been opened with the...

  3. Solved 3CX Blocked by Norton Safe Web

    We're facing an issue with PCs that have Norton Antivirus installed. Can someone from the 3CX team arrange it with the Norton team? We have an on-premise installation with a subdomain, 3cx.com.cy. I saw a thread from 3 years ago that someone had the same issue and it was resolved, but it looks...

  4. Antivirus

    Hi, Quick question. Can someone tell me how the client/apps work? I am wondering should the 3CX hosted server gets infected, does the virus spread through the clients/apps? Will it just stop at the server? Thanks.

  5. Debian v18 Update 3 - Carbon Black

    We recently had an IT audit and are now required to install Carbon Black on all servers. What folders should be excluded in the Linux OS? TIA

  6. Solved JAVA/Exploit.CVE 2022 22963 DETECTED

    We are running Eset for our Antivirus, and we received an Eset alert notification email that the above exploit was detected on our 3cx server and points to the 3cx management console.exe. Below are more details of the alert email we received. computer_name: actual FQDN has been removed...
  7. Paul@ISO

    Linux SBC AV Exclusions

    Which folders on the Linux / RaspPI build of the SBC need to be whitelisted for AV?
  8. mgeorge46

    Windows Defender (Anti-virus) on 3CX Server

    Hello Team and Support, Is it advisable to activate Windows Defender (Anti-virus) on a 3CX server running Windows Server 2016 ? Currently I have it deactivated but for the purpose of security i would like to activate it. More so I would like to activate windows advance threat protection on...
  9. that1guy

    3cx Client wont update

    Greetings, I am running into a problem with one of my clients. When they attempt to update 3cx client for windows, they receive the attached message and are unable to complete the update. We discovered if we stop the antivirus service before updating the client, the update installs like...
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