att transfer

  1. Att.Transfer Not Putting On Hold

    Hello, We have had an issue with ourself and multiple of our clients having the Issue of when they do at Att. Transfer it is not putting the user on hold and when the talk to the person they want to transfer to the person who called in can hear everything. Is there away to stop this without...
  2. Microphone not working when Att. transfer | Softphone

    Hello, I've been using the Softphone for quite a while now. All of a sudden I have the following problem tho: - Customer calls - I accept the call and talk to them (works fine) - I "Att. transfer" the call to one of my my colleagues (works) - Now I can hear my colleague but they can't hear me...
  3. Att Transfer delay on the web client

    Hi We have a customer with a Fanvil C600 connected to the LAN of the 3CX server. She also uses her web client in CTI mode with the phone, however her PC is on a different subnet/network. She usually answers an incoming call on the phone, but use the web client to do an attended transfer and it...
  4. smARTec AG

    Callhistory after att. Transfer

    Client 15.5.1694.0 (All Devices) When a Call is transfered direct, the Callhistory displays the number of the original caller on the Client of the recipient. But if you make an Att. Transfer the callhistory only displays the name of the Transferpartner on the Client phone of the recipient. If...
  5. smARTec AG

    Callhistory after att. Transfer

    Client 15.5.1694.0 (All Devices) When a Call is transfered direct, the Callhistory displays the number of the original caller on the Client of the recipient. But if you make an Att. Transfer the callhistory only displays the name of the Transferpartner on the Client phone of the recipient. If...
  6. 15.0.71- Att and Blind Transfers do not work

    Device Info ------------------------------------------------------- Phone Model: All Android updated to 15.0.71 Issue Info ------------------------------------------------------- Handset: Cell Phone Contacts: [Local] Connection: [WiFi|] Server: [Internal] Att and Blind Transfers are not...