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  1. On-Prem Topology Idea - Questions Utilizing SD-WAN and On-Prem SIP

    Hello everyone! We are a small IT department relatively new to 3CX and are trying to learn the system as best we can before we have a conversation soon with a local 3CX partner. If its okay, I would like to run our concept by you guys to see if we are on the right track with our thinking. Phones...

  2. Solved AT&T SIP IPFLEX BVOIP

    ATT is no help, they say they support 3CX but they have no info on setup. Has anyone had luck with this SIP provider.. We cannot get outgoing calls to work at all. Wireshark trace shows connection refused at the ATT IP address, incoming calls are fine. Not a routing issue on my side the request...

  3. Average Talk Time

    Is there a way to show the average talk time of a particular agent on outbound calls? Extension statistics show the total calls inbound and outbound, and the total talk time, but there does not seem to be a way to accurately break down the talk time by outbound calls only. Help?
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