automated

  1. CFD Automated Calls to PA

    So I am not sure really even how to outline this question but I will begin with what I know I want to happen. I want to create a CFD app that will call our PA system at certain times throughout the day and week. Our PA number is internal and we can dial the number (01990) from any of our...
  2. FM Telecom B.V.

    Automatically logout agent from queue after missing a call from that queue

    As previously already reported as feature request directly, my client has asked to also create a post on the feature request part of this forum so they can check the progress. This request has also been done in 2019 in this threat...
  3. Trigger call to send alarm like in case of evacuation, server fault, etc.

    Hello, We monitor our servers for full hard drives, faults, etc. and also have events like a fire alarm, etc. How could I trigger 3cx server to make a call, even without somebody talking. Example: Monitoring Systems detects a fault in the middle of the night >>> Triggers 3cx >>> 3cx calls me...
  4. Automated outgoing call for data collection

    We want to automate outgoing calls to collect data from our clients. Calls are currently made by an operator. The majority of calls are really simple and automating these will free up operator time for the more complex calls. I'm looking at what options are available for automated, scripted...
  5. Auto-Dial option for 3CX (Windows)

    Hi everyone, My company mainly consists of sellers that do cold-callings to a wide array of customers every day. A seller receives a list of phone-numbers, in the form of hyperlinks. Once the seller clicks the hyperlink, the plugin opens, the number gets pasted automatically & the seller...