bitrix

  1. Call journaling not working with Bitrix, contact look up works fine

    I have setup Bitrix integration with 3CX as per the guide provided on 3CX but for some reason the call journaling wont work, If i create a contact manually the call matching works fine. I am on the latest version of 3CX Version 18 Build 8. I have enabled verbose logging but all I see is that it...
  2. Problem making calls from Bitrix24 through 3CX

    Hi! We are facing an issue where we can't make calls from Bitrix through 3CX. Previously, in Bitrix24, when we went to a contact and press "call" we were able to make calls through the desktop app. Given @Nick Galea 's recommendation to only use 3CX through the web app: what can we do to get...
  3. Деловой разговор

    Extended integration of 3СХ with Bitrix24

    Our company offers a module of advanced integration 3CX with Bitrix24 of our own design. The main features of the module: Transferring recordings to Bitrix24 and listening to them from the contact/lead card. Logging of all calls on behalf of the operator who participated in the conversation...
  4. Call not woriking in Bitrix24

    I have done the 3cx integration and all settings correctly. But I can't call. I added screenshots.
  5. Issue integrating 3CX with Bitrix

    When i am making calls to 3CX , its not appearing in Bitrix. I have followed this documentation - https://www.3cx.com/docs/bitrix24-crm-integration/ The Webhook configured in 3CX is sending the response. So this is working properly. Any suggestions what to do. ?
  6. Andriy

    3cx Click-toCall with Bitrix problem

    Dear community! Hello, I have trouble using 3cx Click-toCall with Bitrix plugin with Bitrix. When I click a number on Bitrix page, the call is placed via Bitrix interface. I have tried Chrome, Firewox and even IE with same results. Is there any way to fix this? Anyone else with same problem...