business hours

  1. Business Hours and TimeZone

    Hello. I was wondering if TimeZone is converted automatically while setting out of business hours for DID? Story is. I have user in Malaysia which will be assigned to Japanese number and he want to have set forwarding to other number after his business hours. My system is set to Germany time...
  2. Unavailable and Afterhours Voicemail Greetings

    Hi All, Looking for the best approach for implementing the following voicemail setup. Extension 100, is the primary reception phone with voicemail enabled. We want voicemail to be accessed by the reception phone and have message indicator, not emailed. Our business hours are 7am - 7pm, -...
  3. Extension custom hours don't function properly for daylight savings

    Yesterday the time was changed to daylight saving time. Our custom business hours are all 1 hour off now. The server time is correct. Do I really have to set the time zone manually twice a year? This should work automatically.
  4. Wallace R DeWitt

    IVR Depending on Time of Day

    I have a situation of a business with different hours for Different departments. Dept1 - 08:00-18:00 Dept2 - 08:00-16:00 Dept3 - 08:00-17:00 Right now I just have the IVR setup for business hours and after hours (08:00-18:00) and after hours. Is it possible to have the IVR change for the...