busy tone

  1. Hold music or tone within CFD

    How can I modify or specify the MOH or wait tone a caller hears when they the call trough a CallFlow. (within CFD) In my specific case a call is being routed to a specific ringgroup depending on the hour of day and day of the week. If one would call said ringgroup directly, one would get the...

  2. Busy tone + Call logs - Best Practice

    Hey Guys, I've been searching through the forums on this but I just want to know what best practice here is. The problem: When users call and there is an issue with the call the call simply hangs up with no sound which confuses them as they are used to an engaged sound or various other things...
  3. Andriy

    Send Busy - no longer available?

    Hello, I am using 3cx 15 in cloud. in Extension settings > Forwarding rules I can set what happens when someone calls me, but I am already talking to someone. There is a number of options (Send to voicemail, End call etc). But there is no "Send busy" option that would just play a busy tone...

  4. Grandstream GXP21xx plays busy tone forever if call is rejected.

    Hello, i discovered a little problem with the grandstream gxp21xx phones recently supported again by 3CX. 3cx is fully updated and the grandstream phones are updated to version 1.0.9.58. (Factory reset off all phones before reprov.) Current setup : 1 x gxp2130, 1 x gxp2160 and a gigaset N510...
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