calendar

  1. Automated IVR modification through .ical calendar

    Hello, We are in the hotel business. I'm looking forward to replace our "Hello, for restaurant dial 1, for hotel dial 2" IVR, by "Hello for restaurant dial 1, the hotel is full tonight, if you want to book at a later date, dial 2". > This will avoid the 200 last minute phonecalls we receive...
  2. David Liddle

    Outlook: Working hours and location (Roadmap ID: 88822)

    Greetings! I'm curious to know if 3CX is pondering how it might make use of or connect with the new feature in Microsoft 365 that allows a person to fine-tune their work habits in their calendar. Here's the text from the M365 Admin Center notification: I can certainly imagine scenarios in which...
  3. TecMate

    User Override Calendar Sync Status Problem

    We have implemented Office 365 User and Calendar Sync across a few tenants. And so far users are loving it, except for one thing. Quite often users will finish a meeting early and switch their status in 3CX back to "Available" Which is fine but after ~10 to 15 minutes their status will change...
    • TecMate
    • Thread
    • calendar calendarsync office 365 integration
    • Replies: 1
    • Forum: Office 365

  4. meeting deadlock

    Hi, I need assistance about this scenario. Consider two users that schedule a call, and both of them save that schedule on own Office365 calendar. When it's time to make scheduled call, both will be in "DND" status because the calendar says they are busy. So nobody can call the other to start...

  5. Solved Issue with conference scheduling Office 365 calendar synchronization

    I have an issue with the conference scheduling of my meetings. When I create a conference call it manages to create it on the dashboard but doesn't sync with Office 365 calendar in order to invite attendees and to be added to the calendar. Any idea why this might happen? It was working before...
  6. David_K

    Solved Agenda sync does not remove DND

    Hello Installed the latest v18 version and sync my O365 agenda. When I have a busy event in my agenda, I see my extension turning to DND, it's working great. Problem is that the extension stays DND forever, until I remove it manually, it does not remove it automatically when the event in my...
  7. accentlogic

    365 Calendar Sync map Outlook "Working Elsewhere" to 3CX "Available 2"

    Current 3CX Calendar Sync behavior is that Outlook appointments set to "Working Elsewhere" are mapped to 3CX "Do Not Disturb". The users are working, so that's an issue. It would be beneficial if this could be mapped to 3CX "Available 2". With the newer 3CX options to enable/disable Push for...
    • accentlogic
    • Thread
    • calendar microsoft 365 office 365 integration push
    • Replies: 0
    • Forum: Server

  8. Integrate Holiday Calendar in CFD

    Hello together, we're using 3CX CFD for managing our international calls to different SIP-Trunks and different queues with only one 3CX system. In our size the most important thing is to manage the different holidays and phone times for each country. At the moment I have to look up holidays...
    • PhilK
    • Thread
    • 3cx api api api integration calendar call flow designer cfd cfd call flow designer holidays
    • Replies: 0
    • Forum: Server

  9. Office 365 Calendar Sync stopped working

    3CX Version: 16.0.8.9 Trunk Provider: Voiceflex Has the Firewall Checker passed: YES We are suddenly finding that the nightly 3cx sync with office 365 works but the real time updates have stopped working. The earliest we noticed this was on 13.02.21 and have confirmed that the same thing...

  10. Apple iCloud integration for iCal & Address Book into 3CX

    We understand businesses often use Microsoft Exchange for Calendar sharing but more and more companies use Apple and its operating system. More than 50% of our staff, especially in Sales, prefers Mac over Windows. The Apple Calendar iCal and Address Book can currently not be integrated into 3CX...
    • JakeC
    • Thread
    • 3cx address book apple calendar exchange
    • Replies: 2
    • Forum: Server

  11. Exchange Calendar Status Synchronization

    Hello, I have configured a exchange impersonated account in order to synchronise exchange calendar status but it doesn't work. How can i debug it? I see nothing in the 3cx logs. Thanks for help
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