call costs

  1. On prem | 3cx V20 U8 call recordings unavailable and call costs not reflecting

    Hey guys, Issue 1: I am having an issue with some of my customers 3cx instances whereby all new call recordings are no longer showing in the 3cx management console. I have verified that calls are indeed still being recorded and are available on the system itself when connecting to the server...

  2. Is there a call costs record limit?

    Is there is a limit to the number of bill records that can be stored in call costs? If not, would having e.g. the full Twilio 29,747 records have a performance impact?
  3. David R. Rojas

    Reports > Call costs

    Could be nice to handle and manage Call Costs in an easiest way, for example: An option to select/unselect all records (except default of course) to be able to delete them. Another file type to import/export the costs table (like .xls - .xlsx - .csv) instead of XML Add fields on list for...

  4. Delete all 3cx call costs

    Hi is there an easy way of removing all call costs within 3cx so a new list of call costs can be uploaded, we have 27000 entries from our previous call provider and to delete these one by one is not really a viable option. 3cx must have thought this would be a possibility for users to switch to...
    • rcn
    • Thread
    • $call costs $costs call costs delete all 3cx call costs
    • Replies: 1
    • Forum: Phone System / PBX

  5. Call Costs on Reports

    Hi, All of our reports are showing the call costs incorrectly, no matter how I set the prices the costs come through as $1 per min. I went to Call Reports > Call Costs and set the following: Country Name: Prefix: Rate: default default 0.05 United...
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