call group

  1. Follow-Up Function for Call Groups

    We currently use several call groups with 2-3 employees each. The department has reported that missed calls are marked as missed for all members of the call group, leading to all employees calling the missed caller back. This often results in up to three return calls for the caller. The...
    • KZVB
    • Thread
    • call back call back callback call group call history check call history follow-up
    • Replies: 0
    • Forum: Web Client
  2. big.LITTLE

    Solved PA Calls Disconnect After 2 Minutes - 3CX with 2N PA Speakers Issue

    Hello everyone, I'm encountering an issue with my PA system setup where calls are consistently disconnecting after exactly 2 minutes. I'm using 2N PA speakers integrated with the 3CX system. I'm unsure if this problem is related to the 2N PA speakers or a setting within the 3CX system itself...
    • big.LITTLE
    • Thread
    • 2n speakers 3cx v20 call group group call pa system public announcement public announcements
    • Replies: 4
    • Forum: Phone System / PBX

  3. Call group stuck

    Call never terminated how is this possible?

  4. Distrubited/balanced Hunt on ring group?

    I just upgraded/graduated to Pro early (Was an old standard customer) to allow me to change our main incoming number to distributed Hunt, rather than prioritised (one user always gets the calls first and we rarely receive 2 calls at once) However i don't seem to have the option? I notice I now...

  5. Call Group Issue - One phone rings vs all phones

    I have a client that I setup a call group with 4 extensions. Through out the day, about 4 to 5 times, when a call comes in, only one extension will ring (the first extension in the group). Outside of those calls all phones ring like they are supposed to. I do have the phones provisioned via...

  6. Outgoing call drops as incoming call is coming in

    Hello all. I currently am hosting a 3CX instance in my AWS LightSail and have a client who is experiencing a issue when they are dialing a number out, or waiting for the other person to pickup, the call would be dropped when a incoming call comes in. The calls that are coming in are from a...

  7. Call Queue with Rebound Agent

    Aloha, I am having a bit of configuration issue because I feel it is realistically just something I have not setup correctly. When I dial a dummy extension directly with only call forwarding with rebound turned on the call goes right through. But if I create a call queue with just that...
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