call on hold

  1. Solved Snom D735 Hold

    Greetings, all. I am trialing 3cx and have been pleased thus far. However, one of my test units is exhibiting an odd and unwanted behavior. The phone in question is a Snom D735 (routed through a D862). When placing a caller on hold, a dial tone is played over the receiver. Hanging up causes the...

  2. Callers on hold getting rerouted back to incoming call after 90 seconds

    Hi Folks, hope someone can help with this. I've been through all the forums but can't find solution. We have an IVR configured on main incoming line which ultimately gets picked up by a staff member. If the staff member places the caller on hold, the caller gets automatically rerouted back to...

  3. Call on hold, beep sound

    Is it possible to have a beep sound play when a customer places a call on hold? This customer has previously used this feature on an analog phone system. I'm checking to see if anyone has any suggestions or workarounds for this. The customer is currently utilizing a Yealink SIP-T54W. Thank you,

  4. 3cx v18 getting hold time in realtime

    Hi, we are a tech company serving most of electricity distribution companies in Turkey. They serve over 60mn customers. We use 3CX for all these companies. We have more requests from our customers to calculate realtime hold time recently. But, we cannot get hold status from 3cx api. Will there...

  5. 3CX Windows app hold button for Yealink

    Hi, When I've selected my Yealink device(T54W) in the dialer and make a call its not possible to press the hold button. Can this be added Yealink supported devices? Take also a look at this thread: https://www.3cx.com/community/threads/3cx-windows-app-has-gray-hold-button.85740/ This is when...

  6. Receiving incomming call from mobile with call kit cant resume my extension call

    When my softphone is in a call with another extension on 3CX, if I receive another call on my mobile phone number, the CallKit offer me the choice to put the call in 3CX on Hold and anwser the call from my mobile phone, when i select this option my 3CX call is put on hold, after the call is...
    • Norclair
    • Thread
    • call on hold ios no sound softphone
    • Replies: 0
    • Forum: iOS
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