calllog

  1. Simsyn_Support

    Missing Call Log Time Filter in 3CX V20

    Looking for a clarification regarding a feature that appears to be missing in 3CX Version 20. In Version 18, we were able to filter call logs based on a specific time range (e.g., between 10:00 AM and 12:00 PM), which was extremely helpful for the daily operations. However, after upgrading to...

  2. V20 Call Log: unable to assign access to users

    Previously our basic team had access to the Call Log. - They were granted access to just this permission when they needed it. This allowed our team to know who attempted to contact the customer, when the customer called back and said "I have a missed call".(despite voicemails being left with...

  3. Solved Lost call log

    I have a user who is set up as a system administrator, and has the "Monitor (Has access to reports, chat logs, call logs & recordings)" option checked, but sometime over the past few days, the option is no longer there for him. Under reporting he only has one choice, $ CDR
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