cdf

  1. CALL ID EN CALL FLOW DESIGNER

    Hola, Es posible asignar un callerID para una llamada entrante? ejemplo, si tengo llamada entrante a un ivr y marque una opcion y esta pase a la cola llegue pero la la llamada entrante tiene que llegar con un callerid en particular. Es posible hacerlo con call flow?

  2. Cree un ivr en call flow designer, pero necesito que si el usuario digita un numero de extension este sea derivado a extension que digito.

    Cree un ivr con CFD, pero el ivr dice que si conoce el anexo que lo marque, necesito saber como puedo configurarlo de esa forma. o si ahi alguien que me pueda orientar configurarlo.

  3. CFD - Time Based Dial Code

    Hi everyone, I have a central phone with 2 BLF buttons programmed. Day/Night which are of course IN/OUT *641/*642. I also know that *64 will force our system into default office hours. I want to keep the buttons so early birds or late workers can still manually work the system. But every...

  4. CFD Outbound dailer

    hi, i just used an outbound demo to set up a call flow iv done all the necessary changes iv built and uploaded, it shows gree and i also dailed the extension to start the service. it still not working, so i checked logs in the demo and i see From script: OutboundDialerDemo - Dialer 1 -...
  5. AGidi

    Activate a CFD with a number prefix, register the dialed number, play audio, then outbound call the registered # ? ideas needed

    Hello, wondering if this can be done. I need to play a pre recorded audio msg when the users manually dial outbound, then after the audio, the CFD dials the number the user wanted to contact . For example a particularly expensive prefix 555, so we let the user this call will be expensive The...

  6. How to setup extension number inputs in CDF

    Hey guys, I am using CDF to create an IVR, currently, I have a main menu that has 5 options, 1, 2, 3, and 4 are transfers and 5 replays the initial prompt, These all work as expected, however, my client requires that we allow the user to call in and input an extension number if they know it...
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