Hi everyone,
One of my customers will be exceptionnaly closed tomorrow and asked me to change the greeting message in order to let people know they're closed.
There is a call flow script on this PBX, which sends incoming calls to Ring Group 800. The greeting message is directly on the Ring...
In the call flow designer, you can select 3cx holidays in a Date & Time condition. But when using with V20, which holidays will be used? The holiday from Default department?
And is it possible to use the holidays configured for another department?