chat customization

  1. Phil-STIC

    Enhance 3CX Talk: Queues and ring group...

    It would be interesting to be able to make calls directly using the “3CX Talk” URL link from a queue, a call group, a department, or even an IVR. Also, the “Live Chat” interface is currently very generic, and doesn't allow any fine-tuning of certain parameters, such as visuals, automated...

  2. Issue with manual trigger and iOS device

    Hi, My site is https://whitepressure.com/ and I've installed the script by using WP plugin. Everything works perfect, except- 1. The chatbot icon looks disabled sometimes on the iPhone, it is okay on android device and the iPhone issue happens sometimes. 2. Is there any way to trigger of the...

  3. Feature request: Ability to disable "Chat with us" with "Call us" still enabled

    Reason: Not all are ready to engage in chat conversation, but calls need to be accepted via "Call Us" (e.g., a 24/7 operator group). Granted that chat can be disabled on /webclient, the "Chat with us" on the front still shows, and when clicked it will prompt "Chat is not available at the...

  4. Use Custom Chat Button

    Hi, Is it possible to use a custom button instead of the existing ones? Reason is, we already have a button on our web site that we would like to use. It should then, when clicked upon open the chat window floating around, while leaving the button in its original location. Similar to a popup...

  5. Allow Visitor Name/Email Change

    Hi Forum! I just recently integrated the 3CX chat and would have one question. I have embedded it with the HTML code having the parameters set statically (not the one retrieving the parameters from the server side). Is there some option I can set to allow the visitor to change the name and...
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