chats

  1. KL_Astranti

    Email notifications for missed chats?

    Had this query from one of our customer service team about whether there is a system for catching up on missed chats. The old software we used (TawkTo) had a feature sending emails for missed chats, which could then be responded to the following day. Is there any way to get email tickets for...

  2. Group Chats after updating to V18 - Do we have to create new Group chats or will the old ones have the new features?

    Can anyone tell me if the existing group chats prior to updating to v18 will have the ability to add/remove participants, or will new group chats have to be created to take advantage of the new features?
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