Hello everyone,
We are currently using 3CX Version 18 Update 9 (Build 20) along with the 3CX Chrome Plugin (PWA) as our softphone. For headsets, we're using the Jabra Evolve2 55 (Bluetooth), UC version, and Jabra Direct is also installed.
According to our Jabra Direct, all components are...
Hi All,
I found this thread from 2 years ago where it was not implemented.
I'm checking in again now to see whether this is possible with the Chrome Web client or any app/client? It doesn't even need to be custom ringtones, I'm just looking for a method to audibly differentiate between...
Hi all, I had an issue with the 3cx extension on chrome browser on Chromebook. I already installed the 3cx extension on Chrome browser. When I make a call using the 3cx extension on chrome browser, in the middle of a conversation on call suddenly the 3cx extension is closed and the call is...
Setup
Latest stable version of 3CX.
Latest chrome extensions of 3CX (on/off convert phone numbers to clickable links) and 3CX Click to Call (entered URL of webclient).
Latest version of 3CXPhone for Windows
When I click a phone number with a tel:XYZ format, this opens:
I would prefer the...
Hello,
Multiple times per day my users:
-Cannot answer calls
-Cannot make outbound calls
-Cannot click to call despite this being activated.
A quick and dirty way they have been resolving this issue is to access the chrome extension options and untick and then re-tick the boxes.
This was a...
Hey guys so I have the same chrome extension not working issue that everyone else has. SO here is what I can tell you. PBX version is 16.0.6.655 Chrome version is 86.0.4240.111. Now what is interesting is I can make the call the call connects with no audio. That being said when I check the call...
When a call comes in, the Chrome Extension window pops up on the screen, but it does not have the green and the red buttons (see the attachment), so we can't answer calls.
Google Chrome's version is 86.0.4240.75 (Official Build) (64-bit) (the latest available one), the 3CX extension version is...
Hi guys as the tittle says
Is there a configuration to let the 3CX chrome clcik2call extentsion to launch the windows app instead of the web app
the Firefox extension have this option but the chrome app just launches the web app instead.
Hi All. Apologies if this has been answered already.
Is it possible, to make telephone numbers that are added to a live chat window in the web client, clickable (click to call) to then initiate a call through 3CX?
We have a lot of instances where people add their mobile numbers to the live...
I have deinstalled the Windows client, and would like to work only with the web client en the browser extension. The extension works, in so far that when I make a call from the popup, it dials and connects via the Yealink Sip T46S desk phone.
But when I click a phone number link on a web page...
Hello there. I have an issue with the 3CX Chrome extension and the click to call feature in Zoho CRM.
I have noted that when I place the cursor above a phone number everywhere in my browser a short message appears e.g."Call +0000000 via 3CX" this is due to I have enabled the option "Convert...
Hello there. I have an issue with the 3CX Chrome extension and the click to call feature in Zoho CRM.
I have noted that when I place the cursor above a phone number everywhere in my browser a 3CX short message appears in order to use the ClicktoCall feature and if I click it the 3CX extension...
Hi Guys
We are testing the jabra engage 75 for our customer.
I already installed jabra direct on my win 10 Notebook, jabra browser extension and jabra chrome host.
When using the normal windows softphone i can use the jabra smart sensors (pickup and hangup), but when we use the Chrome browser...
We are evaluating the web client to replace the windows client. I tried replacing ringtone.wav as we do with the windows client but chrome informed me the extension was corrupt and forced a re-install. Is there a way to customize the ringtone using the chrome extension? This is really useful for...
The new Chrome extension is missing the old Phone Number Length minimum and maximum options.
Please add this to the new extension. Without it a lot of websites must be added to the Exceptions list to avoid converting account numbers ,transactions, and the like, which then disables click to...