clid

  1. Outbound called number not matched to phonebook - v20

    Hello, We moved over to v20 this morning and it works well, thank you for the advice we have received so far. We had exported our phone book an on-prem CRM into a CSV. All the numbers are UK and in the format 01234 567890. We imported the CSV into 3CX and Inbound caller ID matching is...

  2. CLID not passing from inbound call to Mobile on simultaneous ring

    I have my extensions set to ring a mobile phone while ringing the desk extension. the issue is that while I see the calling parties ID and Name on he extension, I only see the Trunk Group ID on the mobile. Is there a way to set up the outbound trunks or some other parameter to pass the inbound...
  3. Jes.amos

    Can't answer random calls after upgrade to 15.5 SP2 and Yealink 66.82.0.20

    Since we installed the update to the system and upgraded the firmware on the phones last Friday we are getting calls with either %22 or a " in front of the CLID on random calls. When this happens the call is unanswerable from either a soft phone in CTI mode or a yealink desk phone...
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