client for windows

  1. v20 client with v16 functionality for receptionist view

    There is so much more visibility available in the v16 client. We could literally see the whole district.in the panel view. Now it's 5-10 people or so. Is there a plan to make it more useable or am I missing something?

  2. Paging not working on phones who also have the Windows Computer client software running

    All across our 50 or so phones, *11ext works for paging people...until we installed the Windows software so a few of our users can use webchat. When calling those users, they hear a quick Beep Beep, and it goes dead. As soon as they quit the windows client, the paging works as expected. I've...
    • JPoro
    • Thread
    • client for windows fanvilx5u paging
    • Replies: 13
    • Forum: Windows

  3. Solved Small update issue - Windows client update download fails

    Good morning, Our on premises 3cx server is showing 1 update which is for the "Windows Desktop App" client Our version number is 18.0 (Build 939) When the release update is selected and the "Download Selected" button is clicked a "Downloading update(s)" progress window appears and after a...

  4. 1 click call on Windows 11

    Hello, I cannot get a 1 click call working on Windows 11. Setting the registry key as described in this manual does not work. Is there a new way of solving this?

  5. Unhide Voicemail and Settings in Web, PWA, and Windows desktop client.

    There is so much real estate available why are the voicemail and settings menus hidden behind a meatball menu? It does not matter which app I use they are always hidden. Voicemail is such a common support call asking how to access it because it is out of sight.... Maybe this was an issue with...
    • TonyFi
    • Thread
    • #webclient client for windows extension settings voicemail
    • Replies: 1
    • Forum: Web Client

  6. Agent stats in Client

    Hey team, Can any of you please let me know if there is a section in the new client that allows for an agent to view their own stats? I've been searching and I can't find it anywhere. We've recently upgraded the old client (16) to the new client (18) because our PBX version is now 18 and the...
    • DDSITSupport
    • Thread
    • client client for windows queue stats statistics stats
    • Replies: 2
    • Forum: Web Client

  7. No audio on Windows DesktopApp v18 and WebClient

    Hi! I've updated my 3CX System to 18.0 (Build 461) and 3CX DesktopApp to v18 recently, but I found out the audio is not working on calls (also the echo test) using DesktopApp v18 and WebClient. I've already checked firewall ports, microphone permissions in SO, but no success. One thing I...
    • italo_poloit
    • Thread
    • client for windows desktopapp version 18 web client
    • Replies: 2
    • Forum: Web Client

  8. 3CX client and intune

    Hi, can anyone help me out how to remove the old "client" of version 16 and how can I install the new client v18 on a intune system (endpoint protection) where the user has no installation rights? BR

  9. Invisible client

    Today when we started the software, it doesn't appear but it's totally invisible! It works normally, receiving and making calls but as I said, not visible. I already tried to move the software using the shortcut Alt+Space then choosing "Move" and uninstall it and install again, restarted the...
    • Aguirra
    • Thread
    • client for windows invisible
    • Replies: 6
    • Forum: Web Client
  10. Rick-Arcus-IT

    Unable to take call off hold using CTI to local client

    Hello, A large portion of our customers are using our terminal server environment as mobile work environments. We had a few request from the customers who would like to use the locally installed 3CX client, in combination with the 3CX webclient in the terminal server, using the CTI mode to...

  11. Dialing tel://1234 without additional klicking

    Hello, We trigger calls by executing links like "tel://1234". But after that, you will have to klick on dial in 3cx windows client. Is there a way or character to trigger the call immediately? Like tel://123456789X (the x executes the dialing) or maybe all the time? Because when I click on...

  12. Restricting access to one user in 3CX

    Good day, We are looking to deploy 3CX to a user affiliated with the company. Is there a way to only restrict that user to only call one number inside our company(it this case it would be the receptionist) and also bar them from making external calls. Their access should only be to the...

  13. Recording

    Hello. Our customer uses 3CX V15.5 with 3CX Client V15.5.X. The chef of the company uses a Yealink T48G and has 2 profiles configured on this phone because they use 2 different head numbers and he likes to change the outgoing number from time to time. Now he also likes to record several calls...

  14. Prepend Digits on Client for Windows

    Hey guys, is there any way to use the 3CX Cliente API to prepend digits on phone number before it reachs server? Thanks in advance.

  15. Hotkeys missing after Reboot

    We've had some customers call in about missing Hotkeys in their 3CX Client for Windows. As it turned out, the client seems to not save changes unless it's closed via Configuration -> Stop 3CX Client. When you configure a hotkey and reboot windows without quitting the 3CX Client, the hotkey...
    • SKDamon
    • Thread
    • bug client for windows hotkey
    • Replies: 1
    • Forum: Web Client

  16. client for windows 3cx V15 download offline

    Hi, we do have a closed system. No internet connection. We would like to install 3CX V15 for windows but there is a requirement for a internet connection. Does any possibility exists for an offline installation without any Internet connection? Best regards Thanks
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