compliance

  1. Frydendal-Oesten

    Is LiveChat GDPR compliance in EU?

    Does 3CX LiveChat comply with GDPR data protection regulations in practice within EU, especially considering the Danish national Cookies regulation which equates data in Local Storage to Cookies? Unlike Cookies, there is no expiration on the data stored in Local Storage. Is there any...

  2. Passing through DTMF for PCI credit cards calls

    Hi In order to be PCI compliant use a company to handle our 'credit card over the phone' payments. 1) Call comes in to 3CX agent. 2) When the card details need to be taken, the agent blind transfers the call to our PCI provider who instantly transfer the call back to the agent on their DDI. 3)...

  3. Webchat ADA Compliance

    We have had the website chat running on our website - we really like it. However, we were recently sued in federal court because our website is not ADA compliant. These law suits are increasing in frequency in the USA. We have completely remade our website - but 3CX webchat is not ADA compliant...

  4. Hotdesking GDPR Compliance

    Hello, we noticed that 3CX doesn't currently offers the option of deleting both the call list and the company phonebook when logging off from a hotdesking telephone (with none of all the manufacturer of desk telephones). This is an absolute knockout criterion for many of our customers when it...
    • ccpcologne
    • Thread
    • compliance desk phone deskphone gdpr hotdesking
    • Replies: 0
    • Forum: Server
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