Hi! In PWA V20, i am trying to add another call to the existing call. My scenario is:
I received an incoming call in my webclient and talking with customer.
Then i will hold the customer and call another number and will talk with the third person and inform that i am about to join the call with...
Hi everyone,
I’m trying to set up a specific scenario using the 3CX Call Flow Designer (CFD), and I’d like to know if it’s possible — and if so, how you would approach it.
Here’s what I’m trying to achieve:
When an external call comes in on a specific DID number, I want it to automatically...
We have a weekly conference using Conference ext 700. This is a dial-in conference with a DDI and passcode.
The first person dialling into the conference is now being asked "Do you wish to set up the conference?" and every person dialling in is being asked to announce their name. Can we remove...
I have someone trying to add someone to a conference call and the call failed. I checked the call log and the reason states "No Route Exists".
From the screenshots below, in Call 1, there is +6104XXXX, but I have an outbound rule to strip the first 4 and replace with +61, maybe I set this up...
I have had Conference Call extension 70 setup with a DID for 2 years. All of a sudden, when calling the phone number, callers get the main IVR instead of going to the conference extension. I can input 70 from the main IVR to go to the conference line, but need the DID to work again.
Also, I...
Greetings all!
Environment:
FlowRoute is SIP trunk with normal per 3CX defined preference
3CX is self hosted in Azure, running 18.0 Update 6 (Build 908)
"Professional Annual" license and 16 SIM calls
all users in environment are utilizing Windows 10 PCs and the latest version of the 3CX Soft...
Not sure if anyone has an answer to this so here goes. One of our users has been having an issue since Tuesday where he can be heard by other users, but cannot hear them except for one other person in the conference call who is in the organizer. He is dialing into the meetings using his desk...
Hello,
I have a client that is somewhat "boutique" in the service they offer and want to make things simple for their clients and business partners.
Their goal is to have the receptionist call the first 2 or more parties, get them on the audio conference, and then bring in the partner, and then...