contacts phonebook

  1. Brandan Hermo

    Block access to the entire Contact Interaction History

    Several clients ask us to block the complete display of interaction history in contacts. To prevent, for example, a basic user from being able to see that a manager spoke with a contact and the duration of the call. It would be a good idea if you could only see your own interactions. Or maybe...

  2. Contacts with multiple numbers from 3CX not transferred properly to my phone devices.

    Hello, I have a problem with my contacts. In 3cx contacts there are contacts that contain more than one phone number. When the 3cx phonebook sync with my yealink devices each contact contains only one number, the number that matches the field ''mobile''. All the other numbers are not contained...
    • P.I.
    • Thread
    • contacts phonebook contacts sync multiple numbers yealink t42s
    • Replies: 9
    • Forum: Yealink
  3. TownTech

    3CX Contacts number format (with or without - for caller ID)

    I have imported our contact list from our previous phone system. The phone numbers are imported into 3CX as 123-456-7890 (with the hyphens) Do the hyphens need to be removed (1234567890) in order for the incoming caller ID to work?

  4. Marking Contacts as VIP

    Hi, Have checked the forums and not seen a request on this. Is there a way to mark a contact as VIP other than type it in the display field so it can be seen when they call in? This would be useful when customers are calling in for service who are a business owners or Director level. We...
    • ms38
    • Thread
    • 3cx features contacts phonebook desktop app
    • Replies: 1
    • Forum: Web Client

  5. Adding contacts from apple phonebook

    I have a user who wants to add his personal contacts to the desktop app, I’ve looked in the forums and there’s isn’t a definite option for this as the post was back in 2013. Could someone shed some light on this issue, as it would be a great help.
    • adam5000
    • Thread
    • contacts phonebook desktop phone book v18 desktop app
    • Replies: 3
    • Forum: Web Client

  6. Option to Open local contact by custom field on incoming call

    Hello, this basic feature is important and there is no way how to argue to clients why so effective and good solution what 3CX is missed this basic feature. Just to open contact on incoming call. To show Company info and in next level - some note about this company. If you use for example SQL...

  7. How to synchronise multiple contacts to 3CX at once ?

    Hi All, I have implemented CRM Integration which works fine for single call sync when new call comes. But I want to synchronise multiple contacts from my portal to the 3CX at once. Is there any API interface available in the 3CX portal which provides functionality for syncing multiple contacts...
    • andrewbirrell
    • Thread
    • contact contacts phonebook contacts sync crm integration
    • Replies: 3
    • Forum: Other

  8. Improve Company phonebook in 3CX

    Hi There, We've had a number of queries from customers regarding the 3CX Phonebook and it's functionality recently. For most customers there are 2 main requirements for using the 3CX Contacts in a way that is not supported as standard currently, usually to restrict access in 1 of 2 ways...
    • Corbin.Dijkstra
    • Thread
    • contacts contacts phonebook contacts sync group group permissions group rules
    • Replies: 0
    • Forum: Server

  9. Caller Id showing as callers in contacts

    I recently added contacts into the company phone book to make it easier for users to contact some of our outside contractors and to make it easier to add users for the web 3cx video conferencing. Now however, when someone calls into our system, the inbound did is now showing as some of the...
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