crash

  1. Solved Recurring freeze/crash issues on Yealink T53/T54W Router Phones

    Hello, We are experiencing a critical issue with several Yealink T53 and T54W phones configured in router phone mode (SBC). The phones randomly freeze, both during calls and in standby mode. During a call: The device freezes completely. The screen still displays the ongoing call. The user can...
  2. 3CXManagementConsole.exe crashes randomly after Update 7 Hotfix

    Since we updated our 3CX Pro version to version Version 20.0 Update 7 (Build 1060 Release) 3CXManagementConsole.exe has been crashes randomly. Below find details or errors. ManagementConsole.exe crash with Exception code 0xc0000409 : STATUS_STACK_BUFFER_OVERRUN Running on Windows Server 2019...
  3. Management Console service randomly crashes (Debian 9.13, 3CX 16.0.9)

    Hi 3CX Community, We've got a minor issue with a newly deployed 3CX installation on Debian 9.13, the management service (3CXPhoneSystemMC01.service) randomly crashes after being up for a while. The customer has no impact, but whenever we need to change something we have to start the service...
  4. Product Tester

    3CX Phone Client crashed when making a call

    Hi there, I have a Dell T3500 with Win10 20H2 freshly installed with all Updates. My 3CX Phone Client for Windows is crashing when I call somebody. The Eventlog gives this Failure: Faulting application name: 3CXWin8Phone.exe, version: 16.3.0.220, time stamp: 0x6001bcb2 Faulting module name...
  5. Windows app crash when trying to change audio device

    I have recently changed the headset from a Jabra Engage 75 (DECT) connected via USB to a Jabra Evolve 65 (Bluetooth) connected via Jabra Link 370 USB dongle in the office and a Jabra Link 360 USB dongle when working remotely. Now today I wanted to use the Evolve 65 via the Link 360 but the 3CX...
  6. How to restart 3CX on-premise after crash?

    Hi. I need to restart my 3CX on-premise system after a crash. How can I do? My account is ftvcompany01.3cx.it Thank you.
  7. 3cx Running out of memory

    Hi Guys, I got 3cx on an Azure A1 VM with 1.7GB RAM, every few days 3cx uses all the memory and crashes. Can anyone advise?
  8. Possible Bug- Trying to Read Empty CDR Causes System Hard Lock

    Using version 15.5 the system seems to hard lock as soon as I click the CDR option in the system settings. The CDR was empty as I had not done any calls yet. Currently using the Debian version of 3cx version 15.5 with all modules up-to-date. There were no server logs available to point to a...
  9. Silly English Kniggit

    Services to auto-restart on crash (Linux and Windows)

    Currently services do not restart on crash. They should. We have an ongoing issue with some 3CX Linux installs where the SIP service Segmentation Faults and dies. This is supposed to have been fixed in SP3 but hasn't been. This change won't prevent the crash, but will at least ensure automatic...
  10. Service crashes on Debian 8.6 - 3CX version 15.5.1694

    Hey. Can I get some support for Debian? I am having issues with the 8.6 Debian Image. I tried to post on my own thread and got no response? I am running 3CX linux on Debian 8.6 with the latest release 15.5.1694. It is running on Hyper-V 2012 Gen 1 as a virtual. I am receiving regular...