crm api costum

  1. Missing Scenario "ReportRinging"

    Hi there, our customers would like to use our CRM with 3CX. They need customer information in our CRM, when the call arrives to an agent. What we want to achieve: When the call arrives to an agent, before (!) the agent is answering/missing the call, 3CX should "ReportRinging". We need two...
  2. EspoCRM Contact Creation Not Working

    Greetings, I am writing to you because I cannot make the contact creation function work in any way, I have tried thousands of times different possible solutions, such as changing variables within the scenario by inserting the "list" prefix, I also tried to keep track of what happens on the CRM...
  3. Milvus CRM - Api Key

    Hello, I have a question about integration.I'm going to send a screenshot of Postman showing how I was able to search for a client based on their number.My question is, if the authentication is done by Basic API Key, how am I going to make 3cx understand that Authorization is the value of the...
  4. CRM Authentication issue - Bearer Token Athentication.

    Hi, I have a problem getting verified on the CRM. The CRM document points to receive authentication/token with basic authentication and in response I receive a token. This token must be used to obtain bearer authentication. Very well. Adding the header I can't get the token in the Bearer Token...
  5. CRM Server side integration not doing anything

    Hi, I recently set up CRM integration server side with my trial professional license. I have it so that user information is returned by my CRM system to 3CX on incoming calls and call journaling is enabled so that information is sent to my CRM system for scenarios such as missed calls and...
  6. Integration Movidesk

    Hello! We are working in integration with movidesk and 3cx. We are needs some informations about variables of system 3cx. We want to know the following variable assigned to: Call-ID Queue-ID Agent.
  7. Custom CRM Integration

    Hi Team, Kindly appreciate your help as I'm trying to integrate Custom CRM with 3CX, Issue I have is that the API sends the auth values in the header which can't be done using 3CX CRM Template Generator, I found this post...
  8. CRM Intergration Editor REST API not working correctly

    I have a CRM with a REST API and tried to use your CRM Intergration Editor. I configured the CRM Editor as described in https://www.3cx.de/blog/crm-telefonanlage-integration/ and https://www.3cx.com/docs/crm-integration/. I have two REST services with sligthly different responses. But both...
  9. CRM Intergration Editor REST API

    I have a CRM with a REST API and tried to use your CRM Intergration Editor. I configured the CRM Editor as described in https://www.3cx.de/blog/crm-telefonanlage-integration/ and https://www.3cx.com/docs/crm-integration/. I have two REST services with sligthly different responses. But both...
  10. Custom CRM Api Integration

    Hi, I have got a web site like "http://domain.com/costumer/id/?phone=xxxx" in this url format. And I want to do if my agent's soft phone is in ringing status then i want to open my web url with adding caller id . For example caller id is "5556677" URL =...