custom holiday

  1. Solved V20 Incoming calls goes to busy tone after enabling Holiday Script prompt

    Hi 3CX Team, I would like to seek your amazing brains on this matter. Recently, 3CX v20 have released the Call Scripts integration. In preparation for the upcoming Christmas break, we tried enabling it on two of our self-hosted clients, however, it made their incoming calls fail. We tested the...
    • daryl.advincula
    • Thread
    • call script custom holiday holiday prompt incoming calls incomming call failure integration
    • Replies: 2
    • Forum: Phone System / PBX

  2. Understanding Holiday/Office Hours

    I am in the process of setting a clients Holiday and Office hours back up. I've been doing some reading on the new V20 setup for doing this. I've tested it working properly but, I am having trouble finding documentation on what the "prompt" does in the Office Holidays setup. As I understand it...
  3. ronenba

    setup button / dial code to change the PBX to holiday massages

    currently have IVR ( Digital Receptionists) day message and night massage (after hours) is there a way to change the messages by dial code (BLF button) from regular messages to Holiday messages? (Holiday day message and holiday Night massage ) thank you
    • ronenba
    • Thread
    • custom holiday digital receiptionist force office hours holiday prompt
    • Replies: 4
    • Forum: Phone System / PBX

  4. Holiday programming

    Hi I have a query which I have put some thought into and think I have the right answer but just want to ask the question/scenario and see if I am on the right track. We are currently canvassing our clients around what they want to happen with their phones this holidays cycle. I can: - upload...
    • DrQuack32
    • Thread
    • custom holiday holiday greeting
    • Replies: 3
    • Forum: SMB

  5. Reg. Holiday Greetings

    Holiday Greetings is one of the most commonly used settings by us and our 3CX customers. It can be used anywhere between 10 to 20 times in a year as a recurring setting. While it may seem simple for small-scale deployments, configuring holiday greetings can become complicated when dealing with...
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